The second-hand marketplace Shoppers Express Anger Over Sizing Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
